This Privacy Policy sets out how Harvest Australia Pty Ltd (ABN 36 056 849 426) trading as Harvest Journeys and WYD Journeys (referred to in this document as “Harvest”, “we”, “our”, or “us”) protects the privacy of your personal information.
Please note that this Privacy Policy and all personal information collected and dealt with by Harvest is subject to the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APP”) contained in Schedule 1 of the Privacy Act, as amended from time to time.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au
This Privacy Policy applies to the collection, holding, use and disclosure of personal and sensitive information provided about individuals to Harvest through the use of the website, www.harvestjourneys.com, other applications related to Harvest and any services offered or provided by Harvest. In this Privacy Policy we also explain how you can contact us if you have a query about any personal or sensitive information that we may be holding about you.
By continuing to use the website and/or services or when you purchase services from Harvest, you acknowledge that you have had the opportunity to read this Privacy Policy.
We may collect, hold, use and disclose personal information supplied by you in accordance with this Privacy Policy and applicable laws.
If you provide us with personal and/or sensitive information of a third-party individual, for example other people travelling with you, you are responsible for informing the individual of this Privacy Policy and obtaining their consent where required.
Personal information is information or an opinion that identifies an individual.
The purpose of this Privacy Policy is to:
In this Privacy Policy, “personal information” has the same meaning as defined by section 6 of the Privacy Act:
information or an opinion about an identified individual, or an individual who is reasonably identifiable:
Personal information may include your name, address (including previous addresses), contact telephone number(s), email addresses, bank account and credit card details, travel details (including flights, accommodation and transfers), and other information necessary to deliver our services.
Sensitive information is defined in the Privacy Act to include information about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, membership of a trade union or professional body, criminal record or health information.
We will only collect sensitive information with your consent where it is reasonably necessary for our services.
We will only use and disclose sensitive information for the primary purpose for which it was collected or a directly related purpose that you would reasonably expect. For example, if we collect information about a medical condition, we may disclose it to relevant service providers where necessary to safely deliver services.
We will not otherwise collect, use or disclose sensitive information unless required or authorised by law.
We collect personal information for the primary purpose of providing our services, as well as for communication and marketing purposes. We may also use personal information for related secondary purposes where you would reasonably expect such use.
We comply with the Spam Act 2003 (Cth) and you may unsubscribe at any time.
Where lawful and practicable, you may interact with us anonymously or using a pseudonym, however this may limit our ability to provide services.
Harvest collects personal and/or sensitive information in various ways, including when you:
Where reasonable, we collect information directly from you. In some cases, we may receive information from third parties and will take reasonable steps to inform you.
If you choose not to provide personal information, we may not be able to provide our services.
Personal information will be used for the purpose for which it was collected, for related purposes, or as otherwise permitted by law.
Your personal information may be disclosed to:
We may disclose personal information to overseas recipients to provide our services.
These recipients are likely to be located in countries including the United States, Europe and Asia.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law, after which it is securely destroyed or de-identified.
Payments are processed via secure third-party providers and we do not store full credit card details.
In the event of a data breach likely to result in serious harm, we will comply with our obligations under the Notifiable Data Breaches scheme.
We use cookies and similar technologies to improve user experience and analyse website traffic.
You may disable cookies via your browser settings, however some website functionality may be affected.
Our website may contain links to external sites. We are not responsible for their privacy practices.
We may send marketing communications in accordance with applicable laws.
You may opt out at any time via unsubscribe links or by contacting us.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
You may request access to or correction of your personal information by contacting us.
We may require identification before processing requests.
Harvest Journeys
L5/88 Foveaux Street
Surry Hills NSW 2010 Australia
Email: [email protected]
Phone: 1800 819 156
If you have a complaint, please contact us.
We aim to respond within 30 days.
If you are not satisfied, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Last Updated: 20 March 2026
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If you have questions, contact: [email protected]
Last Updated: 20 March 2026